FAQ TOTEBAG SKY Support

Q1: What materials are your tote bags made of?

A: Our tote bags are crafted from high-quality, eco-friendly materials such as durable canvas and recycled fabrics, ensuring both style and sustainability.
Q2: Can I customize my tote bag?

A: Yes! We offer customization options including prints, logos, and personalized designs. Contact our support team for details on how to create your unique tote.
Q3: How long does shipping take?

A: Standard shipping usually takes 5-10 business days within the US. International shipping times may vary depending on the destination.
Q4: Do you offer international shipping?

A: Yes, we ship worldwide. Shipping costs and delivery times vary based on location and will be calculated at checkout.
Q5: What is your return and exchange policy?

A: We accept returns and exchanges within 14 days of delivery for unused products in their original condition. Customized items are non-returnable unless defective. Please contact customer service for assistance.
Q6: How do I track my order?

A: Once your order is shipped, you will receive a tracking number via email to monitor your package in real time.
Q8: How do I contact customer service?

A: You can reach us via the Contact Us page, email at [email protected], or through our social media channels. We aim to respond within 24 hours.