Refund and Return Policy
We want you to love your tote bag! If you’re not satisfied, please review our return and refund policy below.
1. Return Eligibility
You may request a return within 7 days of receiving your order. To be eligible:
lItem must be unused and in original packaging
lCustom or personalized products are not eligible for return unless defective
2. How to Request a Return
Email [email protected] with your order number and reason for return. Our team will provide return instructions and a return address.
3. Refund Processing
Once we receive and inspect the returned item, we will process your refund within 5–7 business days. Refunds will be issued to the original payment method.
4. Return Shipping
Buyers are responsible for return shipping costs unless the item arrived damaged or incorrect.